[Resolved]  Birla Sunlife Vision Plan — False Commitment, wrong info on plan, breach of trust of customer

Address:

East Delhi, Delhi

During Diwali season, I received a call from Birla Sun life agents as they introduce themselves as employee of BSL not as agents and calling from Birla Sun life. A lady started explaining to me feature of policy

1. she told me about festive offer of providing one gold coin or 4 years car insurance premium free with this policy as part of scheme for limited time.
2. Also they gave me wrong plan not as i wanted. I wanted short term policy with family medical claim feature. later on i come to know the plan term is 20 years 20 years with hospital rider something which i never wanted.
3. they extract my professional information from me and show me working. truth is i am not working from past one year and now making home. I come to know from Branch that they submitted fake documents of my working which i never submitted.
4. Moreover, I never received policy documents but as per their records policy document has already been dispatched.

I paid premium of 15000/- with lot of mental harassment provided by these agents. They wasted my time in coordination with them for providing of gold coin and policy documents and missed my free-look time of cancellation. Now company is not cancelling the policy. I am left with nothing neither policy papers nor a gold coin.

Please help me in refunding of my money back. I have all evidence of my conversation with these agents of providing me these two things. I can provide names also. Top to bottom staff is involved in the fraud. Name and numbers of agents with whom i was coordinating till the end before applying for cancellation. now i dont receive a call from them at all. When they have to come to collect money they come anywhere and when had to come to deliver gold coin and policy docs they made 100 excuses to not to come.

1. Shweta Arora (sales) [protected]/ [protected]

2, Ankur Tripati: [protected] (Document collector)

3. Rashmi Sharma : [protected] (Manager Sales)

Please take corrective measures against these agents and the company NetAmbit which encourages them to do such fraud with customers

Regards
Anu Khaneja
[protected]@hotmail.com