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[Resolved]  BITS Pilani — Non refund of money paid through online transaction for admission

I tried to fill the application form for BITS Pilani through its website.
For the same, I made the payment of Rs.1020/- through net banking.
The money got debited from my account but as soon as the control returned from the bank site to the institute site, the "page cannot be displayed" error appeared and the application procedure didnt complete successfully.

After inquiry I found out that the money was successfully debited form bank's side but the institute didnt reflect the same and hence didnot even accept my application form.
I even got a written proof of it from bank's side.

I followed up for the same to the institution as well, masde several phone calls, e-mailed them and even faxed the bank account statement and the written letter from their end bt no one from the Bits Pilani end reverted or even replied at all.

Finally I had to repay the money by DD to complete my application procedure.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  9 CommentsShareTweet

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BITS Pilani — DOUBLE MONEY TAKEN

IN ONLINE TRANSACTION FOR B TECH SUBMISSIONOF FORMS NO. 404484 TRANSACTION DECLINED AND EVEN THAT MERCHANT HAS TAKEN THE MONEY KINDLY REFUND THIS
DOUBLE MONEY TAKEN IN ONLINE TRANSACTION FOR B TECH SUBMISSIONOF FORMS NO. 404484 TRANSACTION DECLINED AND EVEN THAT MERCHANT HAS TAKEN THE MONEY KINDLY REFUND THIS
Ya,
I also agree.
The same thing to me when i applied for it in the year 2009.
And they didn't refund it till yet...
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Hi,

yesterday ( 10th Jan 2011)i paid an amount of 1510 through netbanking for the admission to BITS -2011. After the payment is completed i was not redirected to the application form. Now when iam re-entering the basic details on the site, it is again asking me the payment option. As per the instructions it should take me to the application form.

I checked my bank account, the amount is deducted. Iam calling on the numbers provided on the site, but nobody is picking up the call. Iam now confused to whom to contact.

Can anyone please help...

Thanks,
Haseeb
Hi All,

Just want to update on my issue, i was able to get in touch with one of the staff of Bits although there was a bit of difficulty in getting to that person as the numbers provided on the site were never attended by anybody, and they confirmed to get back to me after checking their bank status.But just now i checked my bank account, the money is reverted back.



Thanks,
Haseeb
Hi Haseeb, I am in the same boat as you were, and after having made the payment of Rs. 1510, I still haven't received the generated application form. The phone numbers I have tried so far, have not been attended by anybody. Could you be kind enough to share the number that you called..would be grateful.Thanks.
hi, all same here while paying admission fee on14-02-12, double amount was deducted from my account, i have requested telephonically, but still there is no response.
my application no. is 278850
I am GUNTURI SRI SOUNDARYA, I have applied for admission in BITSAT 2014 . I completed the procedure and paid by opting credit card.money is deduced from my account by status shows that the application is pending,
so please see through it .
My application number is 230108
Hi,

On 13/2/16 i paid an amount of 2225.19/- through netbanking for the admission to BITS -2016. After the payment is completed i was not redirected to the application form. due to network problem double transaction has been done.

I checked my bank account, two times amount is deducted. Iam calling on the numbers provided on the site, but nobody is picking up the call. Iam now confused to whom to contact.

Can anyone please help...

Thanks,
aman

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