[Resolved]  Bmtc — BMTC volvo Driver and Conductor behaviour

Address:Bangalore, Karnataka

Hi,
I am staying in Bangalore for past 4 years and have seen the culture and people very closely.
I am a regular commuter in BMTC volvo from my home to office and I find it difficult to cop up with Staff recruited (Driver and conductor). I would like to point out some incidents and scenarios where humiliation by Conductor and then driver supporting him was beyond acceptance:

1) They tend to behave like owner of buses, they dictate on where Males have to stand and where females.They do not have any right on ordering a common man on where they need to stand.I have had many rifts with driver specially on this and I was forced to leave the bus cause driver stopped the bus and started abusing in Kannada.

2) Yestedray only when Bus stopped just at HSR BDA junction and some guys wanted to get down there. Actual stop is 100 meters from there and driver did not stop the bus there and when I asked him to stop the bus, conductor started shouting in Kannada.

3) I am from Northen region of India and do not speak Kannada, when driver/ conductor find this they behave racially and ll not respond in a bahaved manner.

4) Most of the times conductor writes on back of the ticket the balance amount and will not give money back until stop comes and when bus gets halted due to passanger asking for money, he starts shouting.

This is not the case with entire staff, but most of the staff is ill mannered and do not have basic manners.
My sincere request to the authority is to put some concrete system so that we common man can be accountable for Driver /Conductor's feedback.Its our money from where entire infrastructure gets generated, we pay taxes.
I did not use my vehicle for office travel every time but now I need to change this if no action is taken by BMTC, they need to be answerable to all this.
Jai Hind
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Aug 13, 2020
Complaint marked as Resolved 
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Hi
Team BMTC

My name is Manoj. sending you this mail with some expectation from your end to our Bangalore peoples.
Hello, team we the passengers from K.R.Puram to Market. we have noticed many conductors are rubbish
in their behavior. As we the citizens of Bangalore should represent our state as a developed and educated state, am i right on this?
But we see most of the conductor are with out discipline in their uniforms and attitude, As we the citizens
are ready to pay and get Rs.40 of a daily pass or on monthly pass, we have this rights to complaint you people...
This most pathetic is that more that 70% of conductors chew PANPARAG during duty hours...
Correct me if we are wrong in the above sentence.
Is this the value of the BMTC family..??????????

As per my mail i can ask a small request from you team... why dont you bring any rules and regulation
for all the drivers and conductors to have a neat uniform and not to use their PANPARAGS and PANS
when they in duty.
This is not a big deal to a big BMTC family.

Hello, Sir i dont remember your name, but i have met you in bus near HOSMAT stop on thursday. i have spoken to
you also, and we had conversation till we both reach Shantinagar BMTC, later i can to know you are the Official director of BMTC, when you got down the bus all the press people covered and had some questions for you.

I still remember your words, you said as you will be ready to do any favor for the passengers, as passengers are our people, passengers are our people, passengers are our people. Do you really think
they are getting good respect from the BMTC family???? Never sir

When i saw you, the bus was came from indranagar depot, and the bus was very clear with all the water wash, only because you will travel in the same bus on the bus day.
Then why not for us, we the passengers travel daily.
We dont required so much as you get,
But we must get our value


A last question for the BMTC officials,
How may you feel sir if a conductor approach you with mouth full of panparag swelling aside his lips, asking to buy a ticket, when you are going for a exam. I met this incidence sir, so i'm completely
broken on that day.

One or the other day, your family or relation will face the same situation which i faced..
before it could happen take some steps to avoid this,
And we the college students feel ashamed to say our bangalore BMTC is not our supportive.

Hope, mine will be the last mail you will receive in this complaint..
I will try my level best to meet you personally and ask this question
This mail is not sent on general and not to insult any person, relation, management or Authority

Regards:
Manoj
[protected]
JAI HIND

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