[Resolved]  BMTC Buses — Cheating and Rash Driving

Address:

Bangalore, Karnataka

Subject: Cheating by conductor and Rash Driving - BMTC services
Date 25th March 2011

To whom so every it may concern,

These conductors and drivers are a menace to our society. Instead of enjoying fabulous public service provided by Karnataka Govt, its becoming a scare to talk to the conductors or sit in Volvo buses.
I have been travelling in the Volvo buses for the past 3 years and i can certify that the service/ behavior has deteriorated.
On 22nd March 2011, i was took a Bus from SAP Labs to Domlur 2 8:40 am and was travelling in KA 01- F 8799. The driver was in race with another bus no KA 01 F8798. People were falling as these two drivers were competing with each other, but the drivers were catering to their ego clashes rather than providing a comfortable service to the customers.. Upon asking them to stop the race, they were ignoring and not paying heed to our requests.

Another cheating happening in Volvo and the blue line buses.
I take the bus from near Domlur flyover to indiranagar 12th main and the fare is Rs 10/- and Rs 6/- in Volvo and blue line buses respectively. But the conductors take Rs 5/- and not give the tickets. This is not fair. Our government is providing us the services and we should pay the correct amount.
When we complain then they take correct amount and give the tickets.
This is not fair on our part as well as the conductor's part.
Today, i was travelling in KA 01 FA 1700 Volvo bus @ 9:45 am and i gave the conductor Rs 10. But instead of giving me the ticket, he returned Rs 5/- to me.
And when i complained he took the Rs 5 back and gave the ticket, stating, that i can complain anywhere. Is this how we, as a country, can come over corruption/ cheating??
I really request BMTC/ Karnataka Govt to have a governing authority/ forum/ complaint cell who can govern over such rash driving and cheating by the drivers and conductors.

Please advise where we can put a formal complaint.

Mundhavni Cheema