BMTC Buses — Not giving Stop

Hi, I am working in domestic call center, My shift is 4:00 PM to 11:00 PM, Usually i will get buses in Caunigham Road, Like 301E, 302 etc, i.e K.R Puram and Babusapalya Buses but, these buses are not giving stop in Caunigham Road, They will give Vasanth Nagar, This is happening from past 7 Months, I have given complaint to shivajinagar, In Puted complaint in complaint box, but there is no response, this happening now also....... so please i[censored] take action it will be usefull for me and other people also.............. Thank U.......