[Resolved]  Bmtc — Not Allowed to sit at Physically challenged seat by the conductor

Address:

Bangalore, Karnataka

I am Naga, working in Cognizant Technology Solutions as Associate Software Engineer, Manyata Tech Park, Nagawara, Bangalore. On 16th June, around 1:20 PM I got into the bus with registered number KA01FA2063 with service number 270S in Shivaji Nagar bus stand. First he didn’t allow me to get into the bus from front door, with drivers involvement I got into the bus. After getting in he sat at front seat which is allocated to physically challenged seat like me as enclosed in the attachment. After requesting as well he told me to go back side even after conveying that I am physically challenged. Generally any physically challenged passenger sits at front side due to following reasons
1) Driver has more focus on the front door rather than back door while moving/stopping the bus.
2) Its very tough for any physically challenged to come from back side to front door due to heavy crowd.
Generally though it will be mentioned as ‘Physically Challenged’ notice in the bus normal people will be sitting and they won’t give as seat after repeated requests. Now if bus conductor itself violates the rule, there might be a chance where other conductor also follows the same. So please kindly take the action as per the norms to save physically challenged people like me by providing the applicable facilities. I am sending the conductor photo as enclosed in the attachment for clear identification. Awaiting for your assistance.