[Resolved]  BMTC Volvo Bus — Cheating by conductor

Address:

Karnataka

Hi
My name is Anurag, I wanted to share the experience of cheating that I faced from a BMTC 500 series bus no KA F 4598 , which was travelling from Silk board to Hebbal. I have been travelling in BMTC busses for 2 years now, and consider them the most safe way of travelling but this incident has completely changed the view about BMTC volvo buses. I generally carry change of 100 so that I donot have problem buying ticket and so that there is no problem getting a change from the conductor. Today 3rd july 2011, I boarded the bus KA F 4598,at Silk Board to Marathahalli Multiplex stop, as usual was carring 5, Rs 10 notes. I gave the conductor 40Rs as the price had increased by 5Rs extra. But he had no change at all. Instead of giving him 40Rs for a 35Rs ticket, he was not able to return 5Rs and wrote down at the back of the ticket to be given later, taking into consideration silk board is the starting point he is supposed to have change. I trusted the conductor and came till my drop point, when I showed the ticket to get my change at marathahalli, he wipes out the Rs5 written by him from the back of the ticket and gives me a 2Rs. I said that I would not take 2Rs as this has happened a day before as well. Even a 1Rs has value. Then the conductor started shouting at me. He gives me a 10Rs note and asks me to go get the change. In the mean time I started writing the Bus no. and he realised I was about to complain. He again started at me threatening me not to complain. He also didnot return 5Rs. I also didnot feel safe and human to fight with a conductor over 5Rs. But its not just me who is being cheated. This has started happening more in volvo buses since the increase of fare by 5Rs. This needs to be checked ASAP, so that the respect for BMTC continues. But also to say that there are conductors who return the change to a passenger by requesting a change from a different BMTC bus but this bus conductor didnot even do that and he wanted me to get a change and return him, where as it is supposed to be his duty. In case he donot have change he would have asked me to get down at the silk board bus stop itself as the ticket was cut when the bus was standing at the silk board bus stop.
The following are the details, please take strick action on such culprits:
bus no.: KA F 4598
Ticket no.: 001725
Date on ticket: 03/07/2011 12:55:34
SILK BOARD - MARTHHALI B
total dist: 14Kms
FULL : 1 x 35.00 = 35.00

In case the ticket is required, I have the ticket with me

Thanks & Regards
Anurag