BMTC Volvo Buses — Volvo bus #KA-01 F-4609

Address:Bangalore, Karnataka

According to the BMTC Volvo timetable, this bus (Volvo bus KA-01 F-4609) has to start at 8:00 AM from the Kalyani Magnum Tech park in JP Nagar. This incident happened on June 11, 2010. The driver started only at 8:15 AM. It took 45 minutes to cross the Silk Board signal which is less than 5 kms from the starting point. The driver unnecessarily kept stopping and waiting at bus stops wasting valuable time in the morning. I reached Kadabeesanahalli which is 16kms from the starting point after 1 hour and 30 minutes which a normal BMTC bus would take. There is no point in charging 3 times the bus fare and plying this way. BMTC should appoint officials to check whether drivers are following the bus timings properly. This request is not to increase the speed but start on time and stop wasting time waiting unnecessarily at bus stops when the bus is already overflowing. The driver and conductor refused to show their identity cards and snubbed me saying that they cannot reach earlier since traffic is at its peak in the mornings. They also asked me to go ahead and complain.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information