BMTC Volvo Service — Driver's rude behaviour and abusive language

Address:

Bangalore, Karnataka

I am a regular passenger of BMTC Volvo Route No. 500K. Today I had a traumatic experience when I became a victim of extrteme rude behaviour and abusive language of 500K route bus driver of bus no. KA-01 FA-1847. The incident is as follows.
I borded the bus at Chandra Layout at 8:25 am today morning (19-Dec-2011). The bus did not stop at the regular bus stop. Instead it stopped at the junction (Gurusagara hotel junction)blocking other traffic. It was very risky to board the bus at that junction. Somehow I managed to get into the bus. I simply told driver that he should not stop at the junction. It is very risky for the passengers.
Immediately he started talking rudely to me using abusive languages. I was shocked and wanted to know why he was behaving that way and using such bad languages. He aws adamant and continued the same. Then I told him "Either you stop or I will complaint against you" He replied " Take down the bus no (KA-01 FA-1847) and do whaetever you want...complain to Chief Minister"
It did not stop there. He took the bus to Kamakhya Depot and stopped there saying that he would not go. He gathered 4-5 people there. They came into the bus and started interrogating me. By the time, all the passengers were getting late for their work and he was simply not listening to them. He was very adamant that he would not go. Then one supervisor gentleman came and asked the driver to start the bus.
I am a regular passenger of this route. I have never been abused and behaved such rudely like this earlier. I know all drivers are not like this. But for this type of few drivers "BMTC Volvo Service" which is a pioneer in all India is loosing its reputation. I hope you will take some action against this driver training him properly how to behave with passengers
Thanks and Regards,
SujanC