[Resolved]  Book My Holidays (Bag It Today) — Fraud Company False promise on Holiday package even after payment done to them)

Address:

Mumbai City, Maharashtra

In month of March’11,My friend had suggested my name to become a member of Book My Holidays (Bag It Today).

I received a call from them & they explained me about their membership & benefits.

I was happy with the scheme & registered myself being a member with them by paying Rs. 14000 for 2 vouchers by my Credit Card.

Voucher details are as follows:
Voucher 1: Membership no :BIT[protected]. Booking id :[protected]
Voucher2: Membership no :BIT[protected]. Booking id :[protected]

The scheme was : All holiday booking request made has to be 30 - 45 days in advance (30 Days of Advance Notice when booking within India and 45 Days of Advance Notice when
booking abroad for 7N/8D holidays for 4 people.

I did the same for booking my holiday in Oct & now I have no reply from them till date about the confirmation. I called up their Consumer complaint/Helpline.no on numerous occasions and gave them all details about our booking(Scan copy of our filled voucher, Scan copy of DD,Scan copy of Courier details).In spite of that they are claiming that they haven’t received any physical form from our side. I fail to understand that how they can claim this when we have them courier details along with receipt confirmation from Courier services.

We called so many times on Customer Services, but every time we get a different answer & till date we don’t have any satisfactory answer on our request.

I emailed them so many times & also complained about the same, but there is no proper reply from their end.

I also told him that I shall be filing case against them for this harassment & take their company to consumer court, but their customer care respondent sounded arrogant & challenged me to do whatever I want.

I am really frustrated calling & emailing them, with no response from their end. I would request you to please take strict action against them & see to it that they do not make other innocent citizens of India fall prey to their devious methods of cheating people with false information.

I look forward for to your support in solving this issue.

Thanks,
Abhishek Digaskar ([protected])
abhishek.[protected]@yahoo.com