[Resolved]  BREAD TALK — HORRIBLE EXPERIENCE AT BREADTALK

This is to bring to everyones notice the horrible experience me & my sister had at one of the Bread Talk centers at Inorbit Mall, Malad (West), Mumbai, India.

We visited this Bread Talk outlet on the 7th September 2008 and picked up a Vegetarian Pizza from the Vegetarian Section. My sister is a PURE VEGETARIAN and I DO NOT have non-veg during Ganpati festival. We found a piece of chicken in this so-called 'Veg Pizza'. When we went back to the counter to speak to the foreigner staff, they were pretty casual about this. I asked them to call their Manager and after a long wait & discussion their Indian manager gave an apology letter with a bribe of box full of some stuff which I refused to accept.
Also, while I was waiting for their Indian Manager to arrive, I heard another customer scream as she sighted a cockroach taking a stroll on the Pizzas.

I have all the proofs to support my claim that I was misled and served non-vegetarian food. I have a written apology letter from the staff of Bread Talk, accepting the mistake on their part & the related photos (even of the cockroach on food).
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Aug 14, 2020
Complaint marked as Resolved 
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Man if you are so religious then you and your sister should cook at home and eat as outside food is never vegetarian
Why blame everyone round the globe. I know all everybody makes a noise of cockroaches in restaurant even though they have millions breeding in their own kitchen. Stop creating issues out of petty things and troubling others. Rightly said by Praneet "Man if you are so religious then you and your sister should cook at home and eat as outside food is never vegetarian"
Yours might be a one-off case. BreadTalk has excellent bakery items and I have had a wonderful experience on every visit to BreadTalk. BreadTalk is a clean and hygenic bakery.
Photos and supporting documents please...

Because we have good experience withthem.
Ronnie Mendoza

Breadtalk is a vibrant and trasparent live bakery, where everyone can notice the sop's. It looks neat and clean and hygenic always. Occassionally if a cockroach or insect found, could be ignored as this shop is maintaining cleanliness and hygiene and there is every possibility to enter a insect by default. I agree with Food Freak.
Today morning i went to city link buy sandwich, the staff poor atitude,ingore me..finally the sandwich she say still need to take time to wait...
bread talk need to improve communicate, the staff don't know english how to serve customer

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