BSNL 3G Data Card — False claim of Download speed of BSNL

Address:

Moradabad, Uttar Pradesh

Sir,
1. I am using 3G data card with GPRS sim for the last 6 months.I bought it after seeing the details of it in the BSNL brochure ( 3G data card gives upto 3.5MB/sec down load speed). But it never gives down load upto 3.5MB/sec. Even it did not give 5% of what the BSNL claims. It gave the down load at an average of 20kbps only except 2 or 3 weeks it gave 100 kbps.
2. But for the last 3 weeks the down load is very very slow at an average of 10kbps. Web page also opens very slowly.
3. I have no any problem in my computer. When I contacted the BSNL staff they say that the BSNL has change the system and now you recharge with 3G sim to get the high speed. That is 6 fold higher cost than 2G.
4. Some of my friends say that all the companies who has the 3G also claims more down load speed ( e.g upto 16 MB or 21 MB/sec) of the net service but actually not at all.
5. So I request you to take the matter and do the needful for all the customers and take the necessary actions to curb such a malpractices of the telecom companies in future.