BSNL 3G Data Card — the speed is too low BSNL has cheated me

Address:

Mahabubnagar, Andhra Pradesh

To. 07/12/2010
The general manager
BSNL
I Dr.G.Zion Eluzai ,Professor in a Medical College In Mahboobnagar dist.Of Andhra Pradesh want to get to your attention that I feel betrayed by your 3G DATA CARD service which I have tagen on 24/11/2010 and my plan is Rs.572 with 2Gb./month.Sir to my utter disappointment I feel that it is just a wast of money to go for 3.6 Mbps 3 G card when the speed I am getting a maximum speed of only 30-40 kbps and the download speed is only 10-20 kbps. Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get any response.
Sir my phone no is [protected] IMEI NO: [protected] of the 3 G data card.
And when I want to download some file always the line seems to be busy and I feel that my I p number is being used by some other members it come as as the Ip No: 218.248.84.86 is being used by some other member for downloading. Sir seing all this thing I feel I am cheated by the Bsnl people.
Sir,kindly look into this problem and rectify this as soon as possible
Thanking you Sir
MY contact NO: [protected]
Dr.G.Zion Eluzai