[Resolved] BSNL 3G Prepaid Mobile — BSNL 3G Prepaid mobile online recharge issue | |||
Hi, I'm a BSNL 3G prepaid customer since last 3 months with mobile number [protected]. I did a 3G data recharge through online portal http://portal.bsnl.in/rc/aspxfiles/login.aspx for Rs.222(as listed in Karnataka bsnl website also). I got a transaction successful message and also got a SMS saying it is recharged with below transaction ID TXE[protected] & reference/Receipt number [protected]. But still for internet usage the amount is getting debited from my main account. I lodged a complaint with number KT[protected]. After 5 days BSNL customer care is telling 3G data recharge is not possible through online portal and the message would have come by fault and they cannot refund as well. Can anyone please help solving this issue? Any higher up contacts? Thanks, Sathiya Was this information helpful? | |||
Dec 16, 2018 Complaint marked as Resolved | |||
 1 Comment | |||
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — Bsnl 3G prepaid
I have taken a new bsnl 3g sim card and activated it on[protected] with frc general 120.As per the offer shown in the site i should get free talk time of Rs 100 for on net calls and Rs 50 for off net calls,but i am not getting it