[Resolved]  BSNL 3g Usb Modem — Substandard hardware and software

Address:

Bangalore, Karnataka

I bought a BSNL 3G USB modem last week. It was working at 126 Kbps max speed while the claimed speed is 3.6Mbps. Very poor and too much fluctuating speed. But now the softaware is collapsed and windows asked to reinstall it. But when I tried reinstalling, there is no such option..the hardware is just a dummy. For rectifying this, i had to visit BSNL office at Yeshwantpur several times but of no use. I purchased the modem 1 week back Now I want a proper service as claimed by the company or full refund of cost of modem. Absolute waste the hardware and software they suppy. It looks like that the manufacturer is some Teracom company.... which looks like a cheating business without any norms and quality standards. I can be reached at [protected]@yahoo.com