[Resolved]  BSNL, Ahmedabad, Vasna exchange — Billing after closure of telephone

Address:

Ahmedabad, Gujarat

I had applied for closer of telephone no 26602048 at Vasna exchange on 14th November 2011.I received receipt no 447 for the same.
Even after two months my telephone is not disconnected & I had received bill of 642 Rs. My phone is not deposited in store even after repeted reminders.
On inqiry at Vasna exchange concerned officer said he can not order closer of phone because higher authority Mr. Bhandari has insructed all officers not to close phones. Such 1000 disputed problems are there at Vasna exchange.I learnt Mr. Bhandari Just want to show on paper , that no BSNL clients has left. Officers are afraid,who will ring cat?

I had also applied for closer of phone 25454044 at Kankaria exchange on the same date. I had already been given refund of deposite before 20 days.
Kindly look in the matter as 1000 other clients of BSNL are suffering because of top honcho of organization.