[Resolved]  BSNL — Dead telephone landline and internet not working properly

Address:

Lucknow, Uttar Pradesh

I have a BSNL land line connection installed at our residence C-52, Sector-O, Near Domestic Gas Service, Aliganj, Lucknow bearing telephone number[protected] which is in the name of my father Dr Ram Pratap, who is a Central govt. employee working in CDRI, Lucknow, with a broad band connection installed in the same.

I have lodged the complaint with the BSNL few days back for which the complaint number X 8087 was given to me. After that I have also gone out to meet the SDO at Kuris Road, and got my complaint lodged there too, telling them that my phone has been out of order for the past many days and my internet connection too is very slow and sometimes even not working at all.

The SDO assured me to look into the matter and told that soon services will be restored to normal but till date nothing satisfactory happened. I urge the authorities to look into the matter and do the needful at the earliest. BSNL must try to improve their services first rather than giving more connections which will only add to the problems of existing consumers.

SHUBHRA SINGH, CDRI, LUCKNOW.