BSNL Andhrapradesh — bsnl landline phone is not working

Dear Sir,
Its reminder mail, to our supporting team, as I have given my previous complaints, non of BSNL team is respond to my complaint.I do not know what is going at your end.
My land line phone is not working since Feb 20th on wards, I raised 3 to 4 complaints, though I didnt get any response, because of that I am loosing so many important phone calls.and I am remaining you people I am 15 yrs old customer, even though you people are not at all giving proper response. I thought all of you are thinking that, we are in Village, we dont have hurry burry / Important like that you people might feeling.

and now I regreat to inform you, If you people are not able to respond with in 24 hrs please let me know through mail(ramakrishna.[protected]@hotmail.com) or my mobile(+91-[protected]), then I can look on to further solution.but kindly respond to my complaint.

And I observed that BSNL team members are always not putting wires in proper way, they are dragging phone wire line on Electric wire lines and because of that over electric lines into my home its giving always problem, and our phone wire lines are always burning and also this time even it has given elictric sparks too.
So, Kindly look on to that issue, and I believe BSNL will do favour to customers.

My Land line number[protected]

and you contact me, through my neighbour mobile number +91-[protected]

And my exchange location is :- Lemalle

and my previous complaint number is -->[protected]


Thanks & Regards
Ramarao Yella
Endroye (Post),
Amaravathi (Mdl),
Guntur (Dist) - 522016

Respected Sir,


This is Infrom you that we have a landline phone conection in my
home, its number is[protected].From last one Year its was working
only 15days in a month.With havey noice.So many times we are
complaning about our problem, Telecom Department persons are come to
our home & make temporary repairs, After that Phone will be same
condition.
so we are requested to you, please give the permanent solution regarding
our land line phone.Please do this needful as early as possible.



Thanks/Regards

K.NAGENDRAIAH
Customer Id:[protected]
Account Number:[protected]
Phone Number:[protected]