BSNL — Auto Activation and Auto Renewal of Caller Tunes

Address:Sambalpur, Odisha

My Mom is using BSNL No. [protected] . In that number , the caller tune service was activated automatically and money deduction process goes on month after month. I tried to call the Customer Care Executive a lot of times, but nobody picked up the call . Finally i managed to deactivate the service , But didn't get any Money back . I never wanted to set any such things, which i think was the carelessness of the executives in BSNL. I want the deducted amount of money back if possible. Please look into the matter as soon as possible . Thanks !
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

!dea — caller tune

i want callertone
!dea showrooms had no callertone codes
pleas give me a sloution

BSNL — RENEWED

sir my name is rajneesh.......i m bsnl user.nd wap actress services evry month renued nd my 30 Rs every months gone so plz tell solution to unsubcribe..
as soon as possible.plz sir...
I WANT A CALLER TONE ON MY NO.
THAT IS (NAME OF SONG - WAKA WAKA
SINGER- SHAKIRA
FROM FIFA WORLD CUP 2010
BUT I CAN'T FOUND CODE FOR SONG PLEASE HELP ME MY CELL NO. IS[protected]
RIYA SINGH

!dea — Careless with customer interactions

hi,
Myselt Mahendra nakhate I have lived in wardha. and during job ours i have purchased a mobile sim 15 days ago.. with gang facility means call rate gang to gang 10 ps and other 50 paise. but what happens when i have make a call the actual call rate are different. such as for three minutes 1.70 paise. when i had make a complemnt the cusomer care then they told me ur balance is refunded in next two days.. what actual result is different.

contact no: [protected]
also i have record voice communiation with call center person. but unable to send it.
the person name: amit kulkarni.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information