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[Resolved]  BSNL Ballygunge Phari, Kolkata - 19 — Refund of Security Money for my surrenderes no.[protected]

I had surrendered my telephone serviceand handset on 26/03/2009 as I transferred to Delhi.Fortunately I took a number from accounts department, for any future communication with BSNL Ballygunge Phari.The accounts person concerned was K k Naskar[protected].They assured me that you will get your refund within 3 months.But as usual govt. attitude they ,till date had not refunded my security deposit.Accounts person had given a telephone number[protected]Mrs.Anuradha Chakravorty)cash dispatch.I called her at least 100 times to send my security money.But this BSNL non-sense persons are not refunding my money.
Is there any way out in this country to fight with such people and get my refund back.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  3 CommentsShareTweet

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bsnl ( kolkata ) — not refunding the security deposit.

RESPECTED SIR,
MY NAME IS RAJIV KUMAR SINGH, AND I M WRITING THIS LETTER ON BEHALF OF MY MOTHER "KANTI DEVI SINGH".
THE PROBLEM IS THAT FEW YEARS AGO ( 2-3 YRS) MY MOTHER WITHDRAWN THE BSNL LANDLINE CONNECTION AND DEMANDED FOR THE SECURITY DEPOSIT WHICH WAS TAKEN BY BSNL WHEN SHE TOOK THE TELEPHONE CONNECTION.
WE DONT HAVE ANY OUTSTANDING BILLS OF THE SAID CONNECTION.
BUT WHENEVR SHE MADE THE VISIT TO THE COMPANY FOR THE ( SD ), THE ALWAYS SAYS YOUR WORK IS IN PROGRESS.
NOW FROM THE LAST THREE YEARS I HAVE BEEN TOLD THE SAME THING MY WORK IS IN PROGRESS.
NOW SHE STOPPED VISITING TO THEIR OFFICE.
NOW I WANT TO KNOW THAT, WHAT SHOULD WE DO TO GET THAT SECURITY DEPOSIT BACK FROM BSNL.

RAJIV KUMAR SINGH ( Kanti devi singh )
17.06.2008
Till date I m pursuing the matter with the concerned persons.In November 2009, I also forwarded my complaint to the grievances(director) cell of BSNL.They responded me on my email also.In his email they confirmed me that we have forwarded your complaint to the concerned department also told me to if I don't get any response within 10-15 days from the department, you contact me immediately.Accordingly I contacted him but invain.They are not(grievances cell) responding.
In december when I contacted Ms.Chakravorty they told me that we had misplaced your documents somewhere but we had found it now.And we have processed your doc.and then you will get your refund.Bur as usual I am not getting refund.
So I request you to take stern action against the persons who are working with such Company and making the bad reputation for the company
Yes today Igot my security refund.thanks 2 u all who had taken actions in getting my refund back that's too after 10 months.

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