[Resolved]  BSNL, Bangalore — Excess Billing Not attending of Help lines

Sir,

I am surprised at the fat telephone bill I have received for my landline number[protected]consumer no.[protected] for Feb.-March 2008. Of course, I have taken broadband connection, bought modem paying Rs1248 and an annual subscription of Rs 2698 under 250 Home plan. But I have been billed for a total Rs 6260.My telephone usage is minimum and I have not down loaded/uploaded more than one GB from Net in a matter of 27 days as I got my connection just on 3/3/08. I find some problem with billing.

All this is because I was moved from ‘Dial –up-connection’ to ‘Broadband connection’ after about a month.

Worst is I am yet to get the e-mail connection. My compliant (No[protected] made on 13/4/2008 is yet not attended. Several calls made to enquire to various BSNL help lines are unattended even after long wait holding the line.

Kindly look into this issue.

Regards,

S.H.Jalikop
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Aug 14, 2020
Complaint marked as Resolved 
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BSNL, Bangalore — Faulty Telephone line- 80 26713897

Dear Sir,
Our telephone line[protected] has been dead for the past 4 days. I am unable to lodge a complaint on your website or through telephone. Could you please look into the matter the earliest.

Thanking you.

Regards
Gopinath

BSNL, Bangalore — mileading advertisment

i recieved a SMS on my mobile no [protected] on 5 Feb 2009 that 25% exta talk time is available on recharge of 500, 1000, 2000 and 3000 denomanation till 20 feb 2009. Thus amount that should be credited should be 625, 1250, 2500 and 3750. I recharged my moblie on the 13 feb 2009 with 1124 recharge coupon but instead of getting 1250 as talk value i got 1125 only. On asking customer care no one was able to anwer my query and i was told that the value recharged is correct. However other schemes for recharge were getting 25 % extra talk value. It appears somebody has wrongly calculated 25% of 1000 and the poor public has to suffer. I would have happily recharged for a different amount to get the benifit of 25 %. Also it is come to light that BSNL is charging extra tax on 1124 recharge and only giving 900 as talk value instead of 1000, while in 564 we get talk value 500, 2241 talk value is 2000 and 3373 talk value is 3000. It is felt that BSNL is fooling the people who are recharging for 1124.

BSNL, Bangalore — Drastic decrease in Prepaid mobile balance

Hi
There has been drastic decrease in my prepaid mobile balance. Please send the outgoing and incoming call details from the number - [protected] between 01-Jun-2010 and 17-Jun-2010. Please send it to email id - [protected]@yahoo.com

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