Comments
Very Poor Response by BSNL on resolving issues. The net connection goes off every day for 3 to 4 hours in the afternoon. None of the complaint lines work to register a complaint. The reference number raised on 15/jun/[protected] has still not been addressed.
Reply
hi sir our compney land line is discanected so pls let me know the problem and we paid last month bill its landline no is 28399965
Dear
Kindly dis
Sir.
Kindly disconnect our telephone line No 26724673. I had given several times the complaint about the disconnect my telephone line. But the bill was sending every month. Please knndly disconnect it immediately. we will be surrender our phone shortly.
Thanking you sir,
Yoursfaithfully
J.Gajendra Naidu
S
Kindly dis
Sir.
Kindly disconnect our telephone line No 26724673. I had given several times the complaint about the disconnect my telephone line. But the bill was sending every month. Please knndly disconnect it immediately. we will be surrender our phone shortly.
Thanking you sir,
Yoursfaithfully
J.Gajendra Naidu
S
Even though we have paid the bill before the due date we have got the bill again with the same amount .should i have to pay the previous amount also with the current amount.
Can you please help us to track the data usage? where exactly do i go to get it checked. Several calls to the helpline is not helping us in anyway.
i seriously thing you should scrap the helpline or grievance numbers as they are mentioned only for namesake and are left unattended always. Such pathetic customer service. We have to run to the office even for a simple or a silly query as BSNL do not have the mail id's or phone numbers in working condition.
i seriously thing you should scrap the helpline or grievance numbers as they are mentioned only for namesake and are left unattended always. Such pathetic customer service. We have to run to the office even for a simple or a silly query as BSNL do not have the mail id's or phone numbers in working condition.
HI I AM FACING LOT OF PROBLEMS IN bsnl broadband service...
1) it becomes vey slow ..needs more than a minute to load the page
2) if called to customer care no proper response.. people r not trained to guide consumers..
3) always byzzy if called to complaints and grevences no...i[censored] r not intersted y should u give those nos. and waste u'r and our TIME
4)bill ususlly dosenot come regularly..
and no proper information passed to the consumer
1) it becomes vey slow ..needs more than a minute to load the page
2) if called to customer care no proper response.. people r not trained to guide consumers..
3) always byzzy if called to complaints and grevences no...i[censored] r not intersted y should u give those nos. and waste u'r and our TIME
4)bill ususlly dosenot come regularly..
and no proper information passed to the consumer
38%
Complaints
15954
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001