[Resolved]  BSNL — Not getting service after payment of bill

Address:

Jorhat, Assam

My lane line telephone[protected] out going facility was cut by BSNL on ground of non payment of bill. Bill payment couldn,t be made since it is yet to receive by me. Upon enquiry with BSNL at Bokakhat office I found some dues which has to be settled. Accordingly I settled the bill ten days back in the Bokakhat office of BSNL office (Jorhat Circle).Till date outgoing service of my phone is not restored. Also for my broadband connection modem was bought from them on that day but I am yet to get its service.
I have enquired with the local BSNL people where I reside (NRL Township), after several days of trying over phone with these people (Complaint telephone often doesn,t lift by these people) I come to know that they have not receive any such information from Bokakhat office.
I tried to complain this to the BSNL circle office at Jorhat but couldn,t do so due to problem in their website.
Earlier also I had simillar problem and on line complain was launced at BSNL Jorhat circle office but no response was found .
Hereby I request you to kindly take up this issue urgently with BSNL Assam Jorhat Circle officials.


Regards,

Durga Sarma
NRL Township
Q. No - CH-11
District : Golaghat, Assam
email : durga.[protected]@nrl.co.in