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[Resolved]  BSNL Broadband Ahmedabad — Disconnect Broadband connection

I have a BSNL broadband connection. My landline connection no is
[protected]. I am registred a complaint against disconnetion of broadband but not any local officer take care about that. so you help me about this problem.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Before 6 month i have BSNL broadband internet Connection. But at that time My internet was not working anymore. I had complain many times at Naroda BSNL Exchange office about this problem.And also i personally visited there 2-3 days in a week and request authorized person about my problem but none of them take any action to resolved my broadband internet connection issue properly. I had paid monthly rental of broadband without using this service. when i visit Naroda BSNL Exchange and told about my problem then one of the responsible person(I don't know his exact name but that is something like Mr. Patel) told me that we can't resolved your internet connection problem you disconnect/leave your BSNL broadband internet connection. I don't know how that person talk like this with their customer. I had complain many times for this problem if you want to check then you can also check in your database. you will find many complains about this issue.

And finally I Discoonect/Leave my internet because of your very very poor service.

Now i again applied for the BSNL Broadband service. and before 10 days they installed Broadband again at my home. The same situation is here now My broadband is not working anymore...

I had also complain 2 times Here is my current complain NO : 6480
My BSNL Landline No : 22802139

No action has been taken yet. I am at office and Everytime they call at my home and just ask your broadband is working or not? But i already told them there is problem in telephone line. Even In my telephonr there is lot of disturbance. So i think they just have to check my telephone line and replace it with new wire. I don't think this problem is very big issue and it takes many months to resolve. but i don't know who will be the responsible for this.I have to pay monthly rental without using your broadband internet service.


Regards,
Mayur
Attending broadband complaints are very much faulty. No responsible officer though having mobile numbers given by Govt. not bother to receive the phone calls. The mobile are given for speedy disposal of complaints but may be used for domestic purposed as our calls never replied by the officers.

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    Customer satisfaction rating
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    Complaints
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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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