[Resolved] BSNL Broadband — billing without phone

Mageshkumar T K

from Jammu, Jammu and Kashmir

Address:

Chennai, Tamil Nadu

BILLING WITHOUT PHONE

Respected Sir/Madam

I am Shri MageshKumar T K ,Jr. Works Manager, Ministry of Defence ,Avdi Headquarter.Chennai-600054

I have new landline connection on 03/01/2012 request ID 64188836 ,my phone number is[protected],and broad connection was given on 14.01.2012 , due change of my government quarters, I have shifted my quarters on 30/01/2012 including my phone connection and the same was intimated O/O DGM, BSNL,Avadi through letter and bsnl have give acknowledgment on 25/02/2012.

my plan is 750 unlimited with 20% discount and modem was purchased by me as directed by BSNL staffs .However they sent first bill for 14 day usage about Rs.2148.and for the month of February 2012 Rs.2289 and the month of May they sent for bill amount of Rs.2907.

In view of the above ,I would like to complaint that I have used broad band connection only 14 days in the month of January 2012 afterwards the phone was not in use even no connection was given by BSNL to my new quarters. but regularly they are sending bill to me which is not acceptable, since BSNL not given connection to my new quarters, without phone shifting they are sending bills regularly.

Kindly take the matter and direct the BSNL authorities to connect me the landline connection and broadband also modify the bills accordingly.

Date: 29/07/2012
( Ist complained was lodged on 20/05/2012)

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Shah Nirav

from Surat, Gujarat

BSNL Broadband — Billing Without Use

I have a BSNL Broad band Connection Internet Was Not Working From Last Month but the Billing IS on And On. I never Use this But Billing is Not Stopped And They Are Not Accept The Closing Application Latter. So Never Fill The Form Of BSNL BROADBAND <<<BE CAREFULL>>>

bi3462260447

from Durgapur, West Bengal

B.S.N.L. Land Phone Connection with Broadband Services — BILLING PROBLEMS

I am Madhab Mandal from Md. Bazar(Birbhum Dist) in State of West Bengal in India. I did not understands your Broadband Services. Which process I solv this ''Over Billing'' problms??? I have registration in this side but, I did not better fill effect in this side. So, kindly help me. Did you help me?

It's not a first time, It's more then 10 time I knock you & your B.S.N.L. all of Local District &State level officers or office. But, My problems did not solv.

You & your B.S.N.L company as like a good help us company as like as soon as possible you & your companies Who is there chare Person Connect my Personal Mobile Number is [protected] / [protected](use Indian code +91). Please connect me as direct to mobile phone line & solv all problem or discussions. ok.
Thanking you.
*** I attach in this page my details of ''Broadband Services'' in is below here ::

BROAD BAND CONNECTION

* Portal User ID is - bi[protected]
* Customer ID is - [protected]
* Account Number is - [protected]
* Phone Number is - [protected]
* Bill Number & Date is [protected]/05/2011
* Bill Period is - 01/01/2011 to 30/04/2011