[Resolved]  BSNL Broadband — BSNL broadband connection delay

Broadband Connection — Delay in connection

Dear sir,
I kindly want to inform you that i have applied for the broad band connection some days before. The payment has also been made. I established connections with the concerned person so many times and i got the assurance to get the connection installed very soon or 'JUST TODAY'. But all my efforts went in vain.
Now they are even not receiving my call and even today they confirmed me to install the equipment. I waited for them the whole day but again fruitless.

I am suffering a lot therefore, i hereby kindly request you to instruct the concerned authority to get this connection installed as soon as possible so that i can take a sigh of relief.

Anticipating a favorable response.

Thanks & Regards !
Sandeep Chauhan
New Ashok Nagar, Delhi
1100096

Broadband Connection — Delay broadband connection

Sir,

I had applied for broadband connection on @4.05.09, afetr 7 days, on 11.05.09, when I went to BSNL office for enquiry I was told that my application was lost & I was asked to apply fresh. I again applied and order no. was provided to me with an assurance that I will get the connection within 3-4 days. Again I visited BSNL main office on 20.05.09. I found that request for password was sent to Bangalore office on 18.05.09, 7 days after issue of the order. Till date( 25.05.09) the connection is awaited.

With so many internet service providers available in the market if BSNL has such apathetic attitude then all the efforts taken by top management to improve business shall be in vain and loyal customers like me shall grow an aversion towards BSNL.