BSNL Broadband — speed not more than 2mb instead of promised 10mb

You claim to provide a download speed of 10mb, but I never got speed more than 2mb or less for the last several months, that too after loacal complaints and your staff responses. Is there any hope for your clients that you would improve yourf performance and customer satisfaction? Or is it that you just don't care because yours is another irresponsible PSU?
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BSNL DATA CARD — NO SPPED FOR THE BROADBAND AS PROMISSED

I HAVE TAKEN A DATA CARD BROADBAND FOR MY LAPTOP FROM BSNL OFFICE IN COIMABTORE.
AND THEY TOLD FEW AREAS IT IWLL BE SLOW BUT ALMOST ALL AREAS IT WILL WORK. I TRIED IN PODANUR, SIDCO, AND LAOS IN GANAPATHY AREAS BUT VAIN. IT IS NOT ALL GETTING CONNECTED . OR IT IS NOT GIVING THE SPEDO 1.44 MB AS PROMISSED.

THEY WILL CHARGE 550 PER MONTH FOR THIS CARD AND THEY WILL NOT REFUND THE MONEY WHAT I PAID.
IS IT JUSTIFIED.


PLEASE HELP ME TO SOLVE THE ISSUE.

WITH REGARDS

AJITHKUMAR
my evdo data card speed is lower than 2mbps
last two mothes speed of downloading is decreces

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