[Resolved]  BSNL Broadband — Misleading SMS by Service Provider

BSNL — misguiding

my balance where deducted several times by bsnl and when i call they didn't respond me correctly and make me to hold for hours

my house telephone bsnl[protected]
the service of this phone available in one year only 2 month
but we pay full for all last time we payed more than 3000 for 3-4 month bill.
can any bsnl officer check my phone history .
regards
jafar khan
pithi sar churu

I have been given the broadband connection almost 4 months back with the teriff of Rs. 750 per month. Since then the connection has not been functining properly. I have talked wit the local BSNL office at Siddhiashram, agartala who provided me with a complaint registering telephone no. [protected]. At first they said that this is due to the disturbances in the land line connection and accordingly they rectified the land line connection. But nothing changed in the disturbances of the broadband connecton . After that I made contact with the authority bearing telephone no. 1500 a few times.But unfortunately the two (2) complaint nos. provided by that authority have been misplaced by me. Till date I have been facing problems in my broadband connection.The problems are as such :(1) Alwayas a "Dial-up Connection" in a dialog box is displayed (2) A message containing "Configuration setting has not been properly done" is displayed (3)" Error in connecting broadband connecton" is found in the screen (4) Contact your service provider to rectify the problem - is displaced. Now I hope I will get prompt and better response from your end.