[Resolved]  BSNL Broadband — Poor Customer service

Hi,

I am a resident of Howrah (Ramrajatala).My Broadband has been disfunctional for the last 7 months and inspite of my repeated persual, the idle managers and workers of the BSNL exchange could not take out sometime from their busy schedule to attend to my compliant.In the process I decided to surrender the connection as I am irritated with the kind of poor customer service BSNL offers.To my utter surprise, these people are not ready to accept my surrender letter.Please help me surrender it.

Thanks and Regards,
Munmun

respected sir
i have bsnl broadband connection from 20days but now it is not working proparly. i did a lot of complaints in exchange but no body came to solve my problem, now i don't want to continoue my bsnl broad band connection. i[censored] can solve my problem then please contact me at my mobile no [protected] as soon as posible.my bsnl phone no is[protected] address in bill is madan dev prakash h/ no 788/10 bhim nagar gurgaon.
thanks
parveen kumar

I got bsnl broadband connection from habra branch, that too after many worshipping the authority. i am not satisfied with the service. i am user of 500C. i used to get bills of huge amount. i tried 1000 times to read my usage details, which they could not help. although lastly i had been able to read it when they rectified it after long chasing. in the mean time i have been using bsnl mobile unlimited internet, charges being rs. 125 per fortnight. therefore is should not go after paying huge bill amount. whenever i went to habra branch office to submit a request/letter, number of filthy grounds shown to me so as to not receive my letter. i am fade up with the dealing of habra office. i am a central govt. employee and entitled to get 20% rebate on their plan. accordingly, i applied, action taken after 5 months, that too when i physically met the authority. i have submitted a request for surrender of telephone and broadband connection three months back, but still they are sending bills. these are my experience with bsnl, especially habra branch.

I given in BSNL office 15 days ago a surrenderd note because not healthy response customer care & behaviuor of employees.At that time i given Surrender notice, executive tell me our employee come to ur house and telling the process.But nobody came now..

My Telephone No.[protected]

We have using BSNL Commercial Plan for My Browsing.

Last Feb 21st Afternoon BSNL Broad band didn't connect.

I have booking complaint. another day i'll again inform 4-5times for complain booking system. but did not rectify my problem.
I have lose of 3 days browsing collection and we have loose my customer.

Please. Help Me. Thanking you.