BSNL Broadband — GETTING BILL WITHOUT CONNECTION

BSNL Broadband — GETTING BILL WITHOUT CONNECTION

V vishal nimbark

Myself is Vishal Nimbark, sir my address is B103, PMO colony, C-58/20, sector 62 Noida. Sir, i had applied for BSNL Broadband connection though a consultant but after 15 days of waiting he has told us that bsnl broadband service is not available in ur area, so finaly we have told him that we dont want the connection. Afterwards we did not received any call from BSNL office. But now even if we dont have any phoneline, dont have any modem and BSNL has given us a bill of Rs. 2078, the given phone number is S[protected]. I had not recieved first bill. I got second bill at my address. we have been to BSNL office, sector 62 and met many of the officers, but none of them is responding properly, one of them said us to pay the bill. why we should pay even when we are not having any connection???? I HOPE U WILL DO NEEDED ACTIONS IN FRONT OF THE OFFICERS WHO ARE NOT EVEN CARING FOR CHECKING WHETHER THEY HAVE PROVIDED CONNECTION OR NOT, AND JUST THROWING BILLS AND WASTING TIME OF PEOPLE. Was this information helpful? No (0) Yes (0)

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Comments

sgreesh

from Muluppilagadu, Kerala

I absolutely agree to your statements made, as i too am a victim and do not have internet connection for more than 25 days (almost a month now). I am from bangalore.
I would also like to share a interesting fact which depicts their work culture. This happened when i called the BSNL call center.
The story in short: " a person named tyagaraj picked the call for 2 times and checked the issue reported that it is their backend problem after making me to go through checking and reconnecting etc... The third time i called, unfortunately he had picked the call again and told me that there are 2 tyagaraj :)

Now here is the punch line given by him when i asked him to put the call to higher ups "THERE IS NO ONE MANAGING US"
This sentence rightly depicts their behaviour in totality NO ONE TO MANAGE THEM AND THEY ARE LEFT FREE.

And i am very sure this is not going to be resolved for another 1-2months.

NOTE: in case anyone disagrees pls give me the contact number to whom i can contact and get my issue resolved.