BSNL Broadband — ADSL not connecting properly

I am owner of BSNL landline connection at Anand, Gujarat connection no is[protected]
on same number i have bsnl broadband connection.

Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot it comes again

I complain to Anand bsnl authoritys many times but they can't solve problem
Technicians fron telecom says there is a problem of loop from exchange to connection box cabel, , we will change loop shortly and your problem will solve..
but still today they can't solve this problem
please do somthing to solve my problem

Girish Amin
1-Dhara Nagri Socity
Jalia Talawadi
Bhaikaka Marg
Anand-388001
[protected]