[Resolved] BSNL Broadband — Service Not restored Even after so many folllow ups

[Resolved] BSNL Broadband — Service Not restored Even after so many folllow ups

M Mansoor K.P. from Bengaluru, Karnataka

Hi, I have a broad band connection and have been facing too many issues right from the beginning. I got the connection in last January 2007. In March 2007 the service became unavailable and with so much of follow up with Banaswadi office,they restored my connection after 2 months. BSNL used to bill my service with wrong tariff and had to visit their Banaswadi office in Bangalore quite often to regularize the bill. Now this problem is resolved from last November bill. Last month they upgraded our centrex system and all our layout inhabitants accounts were updated accordingly. Unfortunately my broad band service stopped working again and after enquiring with Banaswadi office they say that my account is currently in deleted state and not able to recreate properly. They dont have any idea who deleted my account. I have been following up with them for the last 3 weeks but so far they have not restored my connection. I am just wondering how we can ensure better service from these public sector service providers. Thanks Mansoor K.P. #19,Ferns Habitat, Doddanekundi, Marthahalli post Bangalore 560037 Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Anant Kuksal

from Dehra Dun, Uttarakhand

I have taken bsnl broadband connection about one month back. There was some problem in the net connectivity with my laptop for which I have lodged many complaints, the latest being on 22/12/2008, but I regret to say that the problem has not been attended.

SANTOSH KUMAR PAL

from Ratlam, Madhya Pradesh

broad band service in my phone no[protected] has not been resumed in spite of severe followup.

Anil Dalwani

I have my broadband connection deleted since a month. No one has a clue in K R Puram exchange as to why this is done. I have followed up with them since a month now. They asked to contact commercial office in Banaswadi, but no one is picking up the phone there. I guess the only option left now is to return the phone connection and go for other vendor.

My phone no. is[protected]

Anil Dalwani
H-501, Akme Ballet,
Doddanekkundi,
Marathahalli Outer Ring Road,
Bangalore.