BSNL Broadband — Slow Connection

i thought when some private companies have only and only intention of making money and no service BSNL being a national company would bring better services.
i found it to be correct.but my happiness was short lived.

i recently switched over to unlimited plan.
even after shelling out so much money , i am really dissatisfied with the speed.
before i used to get download speed from 60 kbps to 120 kbps
but after changing it has dropped down to 10-20 kbps ,such a crap service !.
Even the people in exchange don't have any solution . i can't keep on swtiching providers hope BSNL provides something for consumers and not always think of money. Even they don't have any plan which is worth trying out. all the options are crp and has only one intention to obtain maximum money .

Do something improve speed .Internet is fast becoming the backbone of all buissnesses and educational purposes.
The reason why others are climbing up u all bring India to a stand still like situation.
The speed all over india , service and facilities , customer service are crap only national companies like BSNL can do anything if possible for it's "consumers" . But each and every institution is riddled with corruption and laziness.

I hope higher authorities hear my plea and take note. And hope they will act fast! unlike others.