[Resolved]  BSNL Broadband — cant view my account details on the site http://selfcare.sdc.bsnl.co.in//

sir,
I have taken a new BSNL Broadband connection this month on 6th of JAN. For viewing my account details the local exchange BSNL employee told me on phone to register my Broadband account on the site http://selfcare.sdc.bsnl.co.in//. i have done as they said. i have registered my Broadband account on the site with a user name and password. the user name and password worked only for that day, since then i could not open my account on the site with the same user name and password that i provided before. i have been repeatedly complaining to the customer care, they say that, your request has been added, you'll get a call from the BSNL in 24 hours max, but even after 24 days i didn't get a call, i think my complaint has not been taken into consideration, my problem has not been solved. as my broadband is a limited usage one, i need to check often to see how much i have used, just to be careful not to exceed the limit. This time it could go way beyond the limit just because i couldn't check my Account. This may also be a cheap trick on the part of the company to extract more money from the customer

I request you to take necessary actions on this company for providing useless services with a faulty site for the customer.

Yours thankfully
P SHARATH KUMAR