BSNL Broadband — WRONG BILLING NOT GIVING 20% DISCOUNT on[protected]

DEAR SIR,

BROAD BAND UNLIMITED
TELE NO.[protected]
INSTALLED AT M-205A ASHIANA, LUCKNOW
20% REBATE BEING NOT ALLOWED ON MONTHLY BILLING

I am a very old customer of BSNL. earlier I was having TATA BROADBAND services. However, I was lured by BSNL that their charges are less and services are better . In addition being a PSU staff I will also get 20% rebate on my monthly billing. I applied for the same in the month of july 2009 and the same was registered in BSNL OFFICE (ALAMBAGH, LUCKNOW) ON 4.8.09. thereafter I met each and every official of ALAMBAGH Exchage/lodged so may complaints toGM's Office, met DGM SHRI Mishra at Alambagh Office, sent sms to GM/DGM but still 20% discount is not being given on monthly bills. Kindly do the needful or I will left with no option but to switch overtosome other service provider.

Yours faithfully,


GABAR SINGH
M-205A AASHIANA,
LUCKNOW
MOBILE [protected].