BSNL Broadband — can't access my account usage

the b s n l is national service provider for internet under broad band
scheme but its service is worst . if your broadband go out of order
you file complaint with the department but no response is given to the customer beside regular follow up with the department employee. even in my case I have to bear the problem upto 3 month while they are regular in sending their bills for serivce hired
by me ( but note render by them ) they do not bother the problem of customer and his mental torturness due to non availability of service of department to the customer

BSNL — can't access

i cant see my usage ........ wen i try to register in BSNL portal it is giving me a error message..... please solve this problem as soon as possible........