[Resolved]  BSNL/ Broadband — Regular monthly bill without an active landline

Applied for the broadband online in June 2007. Phone connection was provided with in next 15 days.

About broadband connection they said will be given in one month. landline Connection was operational for a week and then went dead. Broadband was never given. Tried raising request thru BSNL customer care, could not as the number was busy always (i tried on different days and different timing ). Not knowing where to contact and because of other work related issues could not followup this for around 4 months. In month of December came to know about Avalahalli office and contacted Mr Kumaraswamy (JTO). I gave him an application in written stating related issues. Mr Kumaraswamy assured me of connection with in next 15-20 days. Again nothing happened in given time frame and i contacted him in January08 end. He asked me to pay initial payment which was paid 0n February 4th to Mrs Uma, accountant @ BSNL office jayanagar 7th phase. Even this has not worked in my favor and till date I've written numerous applications and done lot many calls to their grievance office. In between go t a call from Avalahalli office stating you sld pay pending bill(1600 rs) to get connection.

I dont know why sld i pay as phone was never in working condition except initial one week.

Here are details:

Applied for : Broadband Connection which never got in June 2007, Online

Phone no: 28436069

Date of connection : June 2007

Name : Rahul Shukla