[Resolved]  BSNL Broadband — EXTRA AMOUNT CHARGED IN BILL

BSNL BROADBAND
Acc.No.20498833
[protected]@bsnl.in

For the month of June in my VIEW USAGE DETAILS as provided by bsnl for their customers on their website dataone.in, the Usage details they were showing as " 2538 MB ", but in the bill they mentioned my usage details as " 2760 MB " and when I booked a complaint to them for that extra usage they showed in bill and the extra ammount they have mentioned in their bill, then after that the nexxt day when i saw my usage detail for the month of JUNE they changed it from " 2538 MB " to " 2760 MB ".
And their service for VIEW USAGE is the WORST SERVICE i have ever seen.Once in the same month of june they mentioned in their VIEW USAGE DETAILS that i have used 10 GB in 6 seconds which is IMPOSSIBLE and when i booked a complaint they changed it later.
And now i want the justice to be done and sever action should be taken against the BSNL for their FROUD.
Thaking you,
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

the only way to get justice is to file a case in consumer forum...
this will teach them a very very good lesson... i did it and i got justice...

BSNL Broadband — extra bill charges

even though we are using a limited broadband connection, we got the charges more than the usage. kindly once look into this matter and send all website addresses which we have opened along with units. username is dharmaiah81

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