[Resolved]  BSNL Broadband — invalid username,password

hai,
i have bsnl broadband connection in my pc
it is working but when i log on dataone.in to view my usage details it gives "invaild portal id & password.
so i cannot see details & i am getting more bill
my broadband connection is limited
without knowing details how i analyze that how much mb i am using
when i contact to regional bsnl office they are not telling my correct portalid &password
can i change my portalid?
please tell me solution
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Aug 14, 2020
Complaint marked as Resolved 
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Broadband Connection — Username and Password invalid

My username is rr_koyyot and password is rrk543. But lately its giving me an error stating that the userid and password is invalid (Error 691). My telephone no is 2503754

Kindly sort the same on urgent basis.
hello,

i have bsnl broadband connection in my pc
it is working but when i log on dataone.in to view my usage details it gives "invaild portal id & password.
when i contact to regional bsnl office they are not telling my correct portalid &password
can i change my portalid? or any other solutions

waiting for reply
hai,
i have new bsnl broadband connection in my pc
it is not working when i log on dataone.in to view my usage details it gives "invaild user name & password.
please tell me solution
I have broadband connection on basic phone from bsnl from last 2 years. 9 months ago main cable from exchange was damaged. Now it has been re-instated and i try to connect but error 691 appear and it sayes username and password is invalid. I have laptop with vista. What should I do?

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