[Resolved]  BSNL Broadband — webmail, unsteady link & broadband usage

(1)after getting connection of broadband from bsnl, i am to get one free webmail id of dataone which i have not got even after one year despite my several requests to bsnl.
(2)my telephone line for broadband always remains noisy, from distribution box to customer end the connection is miserable, hanging loosely sometimes gets disconnected. requesting to exchange no permanent solution has been achieved.
(3) the broadband remains unsteady off and on.it creates problem particularly when doing monetary transaction over net.
(4)opening page www.dataone.in, clicking to usage details does not help always. the relevant page does not open and we are unable to know our usage .