[Resolved] BSNL Broadband

[Resolved] BSNL Broadband — wrong billing

A ali hasan fatmi from Pune, Maharashtra

Dear Sir, This is to informed you that I had subscribed a broadband connection with a telephone connection[protected] on 17th AUG 2007 which never worked even a single minute, Even i had never been told to which Plan I was going to use. Regarding this i did calls to Exchange many times on such numbers 2387464, 2325500 & 2001963 but nobody came to remove my trouble, i sent my hawker with a complain letter to vikasnagar, kursi road, lucknow office on 9th OCT 2007 but nobody recieved it and then I too ignored all these things. On 31st DEC 2007 i found a bill no. 80552789 with broadband usage of Rs 4360 which is quite irritating for me, then on 1st MAR 2008 i found a bill no. 86104419 with usage of Rs 4570 Now getting myself in a very irritating situation, I want to surrender this broadband connection with the telephone line with regards... Ali Hasan Fatmi Finance Controller (rtd) U.P. Government, Lucknow Consumer NO. 1078090 User ID ahfatmi184 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

kailash chandra sharma

from Jaipur, Rajasthan

i have just take a new connection of BSNL with the home500c plan, where 1.5 g.b. down loading and up loading is free. as per the online account showing the usage o[censored]p link and down link data it is 558626 k b. which is equivalent to 0.53275 gb. and to my surprise they are charging for extra 1173 mb. and no one is there to receive the phone to complain...is there any one who can change these sarkari office employees ...?

vijesh nair

i agree with u 100% these sarkari people lack complete professionalism ... i applied for a connection on Nov 24.. the exchange informed me the connection wud be activated in one week .. 3 weeks passed by and the technician never showed up when contacted he said he will charge additional 250 bucks apart from installation charges for cuming al the way to my house to set up the modem . Thats !!! i drove to the exchange signed for the modem n cable myself and installed the modem myself.I got the user id and password activated on 15th Dec ...nearly 20 dez after applying .. when the bill arrived the bill was 2220/- including everything again i drove to the exchange and asked them the meaning .They said that 1500/- is refundable deposit..agreed .. wat abt the rest .. they sed by mistake the billing has been from 1st dec .. and installation is something i have to pay as i refused their services of a technician ...I politely reminded them that their technician wasn't ready to come unless I bribed him ...Finally after 3 hours of wasting time arguing they agreed to issue a letter waiving off the bill from 1st -15th dec and the installation charges ...

Deep Chandra Pant

from Mumbai, Maharashtra

Dear Sir,
I have a connection of Broadband Hime Plan-125.I used it only for checking of my e-mail address.From the month of Dec 2008 the bill amount shows just double charges.I would like to discunnect it from my land line.Kindly disconnect it immediatly.My Phone No is[protected]

Deep Chandra Pant
B- 55 Shivpuri Kalyanpur
P.O Vikasnagar Lucknow
PH 2752427

Mob [protected]