BSNL Broadband — internet connection not work

sir
i am citizen of dehradun and i have take a connection on 08.09.2008 and i regeret to said that my bsnl broad band connection did not work it shows error 678. the remote computer did not responding.
i have complain at 197 and other numbers but bsnl worker did not solve my problem now my internet connection is not working anybody did not take any action about it.
i am press reporter i am sending you my i card copy also
i am not intrested to print about bsnl activities in media
if my problem will be not solve then i will print the truth of bsnl service in news papers. i have evidence also
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BSNL Broadband — internet connection not work frequently

sir I would like to submit this kindly for prompt action.. I got connection 1.5yrs back first two months very poor service. I complaint many times but no response. they did everything time being only. hope I complaint more than 100 times but still struggle. so finally i wish to apply at consumer court.pls help me
very very poor connection i was complaint so many times but there is no response. So finally i wish to apply at consumer court.

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