BSNL Broadband — no response for internet application

I have applied for BSNL broadband connection ON-Line, which is only available in our area
( Kausambhi Ghaziabad). Today, I have applied for the second time. But no confirmation. One can not expect such a poor customer care service from a largest telecom service organization in India.

thanks,
Ramesh
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I am a resident of 2/2C Tiljala Road, Calcutta 700046. I had placed a request for Broadband Connection online 3 months back and till today I have not received the same.

Your rep had called me after one month to find out my requirements and then vanished after that.

Each time I log in to place a fresh application it says "You are already registered".

Please confirm how long will it take for the connection to come.

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