BSNL Broadband — Username & id, change of bill plan

Though trying a no. of times to check my usage detail, I was unable to do so because the system is not responding to my portal id & password.
this is obviously very frustating & time taking and moreover my bb charges are shooting sky high.
Moreover, I have submitted a request for change of bill plan i.e from 250/ to 750 PLUS on 2/9/08.It seems that no one is bothered and loss of tax payers money is taken for granted, as no action is still not being taken on this regard.
THE CUSTOMER CARE service is totally in shambles, as most of the time the customer care executive is not available.
If possible and if your office time i.e after the leisure time u enjoy during office hours, permits, then kindly look into this matter. My no being[protected].
Ambar Ray Barman
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how to chang bsnl id and password
with refrence to telephone no. 23386660 the connection was disconnected for non- payment of bill dated[protected] which was paid on[protected] vide reciept no.0613708 and another bill for rupees 26 which was also paid by reciept no. 0613707 on[protected]. after making the payment I am making daily calls for the connection of internet though the telephone has been reconnected. I am being assured every day that the internet connection will be restored with in one hour but as ususal being a government organisation internet connection has not been restored so far. I am very disappointed. hence this complaint for immediate action in the matter.
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