[Resolved] BSNL broadband chennai — Not getting internet connection

usabaski

Address:

Chennai, Tamil Nadu

Not getting connected to internet, once the modem is switched on has become a regular ordeal for me..I need to wait till i see the internet light starts blinking..YOu will not know when the internet connection link light will blink..This happens the same when wireless rrouter is used..
Speaking to the customer care of BSNL is very difficult..As nobody answers the line...u can only listen to the music..and u need to hold the line and wait for hours.
Every time i want to connect to internet, i may not know when the connection will be established..
customer support, especially call center support 1500, 1504 is very poor..

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Aug 13, 2020

Complaint marked as Resolved

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Comments

RAVIRAJ25

BSNL BROADBAND services are pathetic. In this era of advanced technology they are not able to provide proper service. I am not able to plan work through internet as it is most unreliable. After 6pm BSNL connections are intermittent and most of the days you are lucky if you have your net connected. So many complaints have been made and the response is poor. I guess TRAI should make an enquiry and call for complaints against BSNL in the newspapers as most customers just put up with the indifference of BSNL. If your bill payment is delayed even a day your line is cut. What about the days there is no internet connection? Is it one sided? Is it the privilege of BSNL ?

kamalanathan2012

from Hyderabad, Telangana

Dear sir,

My broadband networking is slow..i do not download big file.. this problem occurred for last 10 days.if i down load anything, meanwhile occurred 404 error.
it will be continue long, i will try to change another broadband.. please ensure never occurred that problem and networking speed... please do the needful

thanks,