BSNL/ Broadband Combo-299 Plan — not giving 20% rebate on usage and rental

Address:

Golaghat, Assam

i have given an application for giving me 20 % rebate on broadband usages and rental for government employee through NRL township exchange SDE BSNL. i have enclosed sufficient proof of being an government employee. I have enquired many times from exchange , but no satisfactory answer given by them. i want to tell u that i have given an application before almost 4 months ago.