[Resolved]  BSNL Broadband Connection - Bangalore — BSNL Broadband Connection - Bangalore

Address:

Bangalore, Karnataka

With regret, i would like to say that the service provided by BSNL is equal to worst level. I have been following up with the call centers regarding my issues with broadband for phone [protected] and still unclue over the solution. I have been patiently going through days to find a solution, but yet in vain. Time has come to escalate to highest level and i am hoping to find an end to my problem facing over a period of months.

I have a issues with Internet pages not opening up. Broadband link is good, line is good, sites doesn't open up. It can be through a wired connection or a wireless connection. When i try working with different connections apart from BSNL, i will be able to open Internet freely and work on it effectively. But, when coming to my connection, it halts up.

Yesterday, i raised a case with the following complaint number's but till no one didn't call back. I am writing this mail when on phone with customer care and on IVR listening to music for a long time.

1211/35 - compliant number - Old Case
0112/187 - Complaint number - New case
0112/295 - complaint number - New case

Would appreciate if you can direct me to concerned level of support to resolve my queries

Hope at least now, my grievances is addressed in timely manner.

Thanks and Regards,
Sunder