BSNL — broadband does not work properly

Address:

Ahmedabad, Gujarat

To,
Public Grievance Officer / Ministry of Communication,
Bharat Sanchar Nigam Limited,
Ahmedabad
date.16.10.2012

Subject: Regarding Broadband complaint(Landline Ph.No.[protected]


Respected Sir / Madam,

I am writing this letter to inform you about the most worst customer care services provided by BSNL.My landline no.[protected].& having A BROAD BAND COMBO PLAN Since last more than three years. when I am trying to use it now the network signal is not pick up. Numbers of omplaints made on land line as well as on telephonic talking to Telephone exchange Naroda, ahmedabad and Manager Kakaria, Ahmedabad, to the officer who attending the complaints. But no positive response are made by them so far. Even no body attended the complains. We also made complain regarding not proper working modem which is very old one after making repeated request to replace it. The officers making excuses but not handelled the complain. we also made complain on Online almost one month back.

I am very sorry to bring this to your notice. Hope atleast this time proper action will be taken.

Thanks & Regards,
g.d.khara