[Resolved]  BSNL BroadBand Gurgaon — Very Poor Service

My phone and Broadband both are not working for past 10 days. After so many complaints no body has attended to the problem though i ve called Customer care numerous times.

This is not for the first time my phone and broad band both are not working, this keeps on happening every alternate week or so.
I am paying Rs 999 p.m for this connection and has paid advance of Rs 1400. After paying so much money i am getting this pathetic service.
Who is responsible for this problem and whom to contact i have no idea.