[Resolved]  BSNL Broadband — Customer Service

Address:

Thiruvananthapuram, Kerala

I'm fed up with BSNL... But since it's the only ISP which provides Broad Band in my area, I had to go for it. My problems with it started right from the start. When I applied for an internet connection, the fraud official didn't sent my application to the head office, she hid it in her own desk and told me it's missing, this repeated 2 times, the next time I checked her table and found it. And I had to stay there to make sure they sent it. Now.. During a heavy thunder storm, my modem went "Kaboom!" this happened one month back, exact one month back. Similar events occurred this time too. The officials didn't register my complaint. They booked it on my next visit.. I used call them weekly to know if there's any actions being taken.. But no use... Now it's more than one month after I booked my complaint , still nothing...